RISE Pacific, a specialist company operating in the vertical world, working in rigging, access and rescue in the broadcast, aerial and stunt worlds across live entertainment venues, has collaborated with D2N for the supply of the Riedel intercom and the Riedel Bolero intercom and belt packs solution.

With industrial, telecommunication and geotechnical solutions, RISE Pacific design and sales manager Dane Boulton says talks with D2N began over Motorola digital radios before turning to how newer technologies could be utilised for on-site communication requirements.

“We originally got in touch with D2N having experienced their hire solutions throughout our history as riggers and rope access technicians in the Australian live entertainment industry. Operating in complex vertical and confined space environments means communications are critical to our team’s safety and ability to efficiently achieve a given scope of works,” Dane says.

“What really interested us was the potential to deploy a solution that would allow constant duplex communication with all members of the work party. Not only does this allow our technicians to communicate even when both hands are busy using tools, managing ropes and operating rope access gear, it also removes the risk of a team member being blocked from passing an urgent message when a radio channel is busy.”

He adds that this is something that poses a major risk when comms systems are being relied upon as a primary means of communication in safety-critical rope access and confined space operations.

Due to the environments RISE Pacific work in, they also required a comms system that was both durable and compatible with an AS-approved hearing protection/communications earmuff. It also had to be able to maintain interoperability with the company’s existing fleet of digital Motorola radios.