Author: Paul Skelton
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Avaya unveils new tools for understanding the customer experience and managing multichannel interactions
Avaya has unveiled new, next generation analytics and customer interaction solutions that help harness the power of big data and the growing number of ways that ... -
Telstra announces suite of unified communications from the cloud
Telstra has announced its next generation of unified communications with a range of cloud collaboration solutions for its business, enterprise and government customers. -
NBN satellite launch contract signed
The Minister for Broadband, Communications and the Digital Economy, Senator Stephen Conroy has announced that NBN Co has signed a contract for the launch of two ... -
Brightgreen W series 2.0 wall lights
Australian premium LED lighting designers Brightgreen has launched v2.0 of its W series of wall lights with an even higher colour rendering index (CRI) of 93. ... -
Schneider Electric expands National Customer Care Centre
Schneider Electric has announced a bold new customer care vision to enhance levels of customer satisfaction. -
NECA warns against apprentice pay increase
The National Electrical and Communications Association (NECA), has warned that substantially increasing electrical apprentices pay rates would have a damaging impact on the industry leading to ... -
Down Light Warning Sign
In December 2012, the Australian/New Zealand Standard committee EL--001 released the second amendment to AS/NZS 3000:2007 (Wiring Rules). Among many other additions or alterations to the ... -
Beacon Lighting launches online tools for trade customers
Beacon Lighting has strengthened its commitment to trade customers with the launch of an interactive trade-only website and revitalised Trade Club. -
Telflow B2B accelerates NBN integration for access seekers
DGIT, an Australian specialist telecommunications software and services company, has introduced to the market a product that simplifies the process for access seekers to integrate to ... -
Agilent Technologies and University of Washington build high-tech RF and microwave teaching lab
Agilent Technologies and the University of Washington has announced they will work together to create a new RF and microwave teaching laboratory and curriculum using the ...