The Australian Refrigeration Council (ARC), through its ARCTick licence scheme, is strengthening consumer awareness of the significance of using licensed professionals.

The 2024-25 campaign showed website visits surpassing 136,000, an increase of 62.66% from the previous year. Licence checks also jumped by 58.75% with almost 13,000 checks in 2025.

The results reflect the increased public recognition of ARCTick licensed professionals and the ARC’s commitment to educating consumers and connecting them with trusted and certified businesses.

“The increase in website visits and license checks shows growing consumer awareness of the importance of choosing licensed professionals,” ARC chief executive Glenn Evans says.

“Licensed technicians ensure quality service and help prevent risks like substandard workmanship and refrigerant leakage, both of which pose risks to consumers and the environment. We’re proud of the success of the ‘Look for The Tick’ campaign in empowering consumers to make informed choices and connect with trusted, certified businesses and professionals.”