The Australian Competition and Consumer Commission has released a product recall notice for the DKSH Australia Pty Ltd “PVPower” branded DC isolator.

Product description

PV Array DC Isolator

Identifying features

“PVPower” part number: XPDCISO1000V32A

What are the defects?

The product features an internal fault, where a high resistant connection may form

What are the hazards?

There is a risk that the DC isolator may overheat and, in some cases, cause fire

Dates available for sale

1 August 2012 – 30 August 2013

Where the product was sold

• New South Wales
• Queensland
• South Australia
• Victoria
• Western Australia

Traders who sold this product

Sold through electrical wholesalers or direct to solar contractors and installers

Supplier

DKSH Australia Pty Ltd

Supplier’s website

http://www.dksh.com.au

What should electrical contractors/installers/consumers do?

The solar PV system should be shut down following the appropriate shutdown procedure. This information is normally found either in the customer documentation or on a label near the inverter. If you are unsure of the shutdown procedure, contact your solar retailer as soon as possible. The DC isolators are required to be replaced. For a replacement program contact DKSH by phoning 1800 006 137 (during business hours), visiting http://www.dksh.com.au/recall or emailing recall.au@dksh.com.

What should wholesalers/resellers do?

Cease supplying ‘PVPower’ DC isolators and arrange returns by contacting 1800 006 137 or emailing recall.au@dksh.com. Visit http://www.dksh.com.au/recall for further details.