AGL Energy Limited is launching ten flagship AGL Smarter Living retail stores this October to meet the growing demand for customer end-to-end energy solutions.

The opening of the stores marks the roll out of a new franchising model whereby the goods and services that were separately provided by AGL Energy Shops and AGL Assist are now all available from the same one stop shop, and supported with access to the AGL Smarter Living online centre.

A new concept in the Australian market, each AGL Smarter Living store provides access to a broad selection of energy efficient products, as well as essential electrical and gas fitting services, supporting appliance installation, maintenance and repairs.  AGL Smarter Living stores also specialise in the provision of general electrical and plumbing services, solar hot water and solar PV, all in one easily accessible location.

Franchisees of the new AGL Smarter Living retail stores are qualified trade professionals and can provide expert advice on urgent repairs, heating and cooling products and energy efficient appliances.  AGL customers can also learn about energy saving techniques, in order to save energy and save money around the home.

Tradespeople can utilise the tools within the AGL Smarter Living online centre, to research and compare product specifications, energy efficiency ratings, availability  and prices of the products they may require.  They can then go in store and speak to AGL’s experts about installation, service and repair options. 

Mark Brownfield, AGL General Manager Marketing & Retail Sales, said AGL Smarter Living is well positioned to engage new customers, extend conversations with existing customers and become a central point to meet home energy needs at each stage of their lives.

“At AGL we are developing our product and service offering to meet the needs of our customers.  The provision of end-to-end energy solutions in one easily accessible location, where customers can speak to qualified tradespeople, was a natural evolution for us.

“The AGL Smarter Living retail stores sit within franchised territories giving each franchisee ownership of the sales and service function in their area.  We are very excited to introduce this model, as it unifies our current retail and service offerings, bringing together the convenience of our online centre and the accessibility of AGL’s face to face energy expertise, allowing us to provide energy solutions across the community.”

AGL is opening the first ten retail stores in October in New South Wales, Victoria and South Australia. Over the next year AGL will launch a wider network of AGL Smarter Living stores across these states.

For more information on AGL Smarter Living visit www.aglsmarterliving.com.au.